Shipping Policy

What is the delivery time?

The delivery time consists of two stages:

  1. Processing Time
    Within 1–3 business days after placing the order, it will be checked, approved, and packed. Then the package will be prepared for shipment.

  2. Delivery Time
    United Kingdom: 5–10 business days
    Shipping is handled by Royal Mail.

All shipping times exclude any potential customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer.

How much does shipping cost?

We offer free premium shipping. This includes insurance in the event of theft, loss, or damage to the package.

Where is my package?

After shipping, the customer will receive an email with a tracking number.
The order can be tracked here: [Insert your website's tracking link here]

For logistical reasons, the order may be shipped in multiple partial deliveries.

My tracking number is not working

It can take up to 5 business days for tracking information to update.
If the tracking still does not show any information after a few days, please contact customer service.